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Payment Method

It is the responsibility of the guest to include all transfer fees and charges to ensure that the hotel receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
International / Domestic Bank Transfer I To secure a booking, a 20% deposit is required within 7 days of confirmation and the final balance will be due 60 days prior to check-in date. You will receive an invoice by return email upon completion of your reservation. Please be advised we only accept payments in JPY. Remittance fees associated with transferring funds will be incurred and is the responsibility of the sender.
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Property Information

Situated right on the Nakiyama Slope, Marillen Hotel is the very definition of Ski-in, Ski-out.

A warm and friendly hotel decorated in the style of an Austrian Chalet with beautiful carved wood furniture and a crackling fire, Marillen is ideal for families, groups of friends and couples. Large picture windows enable guests to relax and enjoy the stunning panoramas of the Happo One Mountain by day and night while listening to live music and warming up with Gluhwein and other treats!


Address 1: 4077 Hokujo, Hakuba-mura, Kitaazumi-gun

City : Happo - Nagano

Postal Code : 399-9301

Contact Name : Joe Wong

Phone : +81(0)261-85-0198

Email : info@hakubahotelgroup.com

Amenities
  • Baggage storage
  • Concierge desk
  • Bilingual assistance
  • Apre-ski bar
  • Village info
  • Complimentary pick up/drop off upon arrival/departure
  • Ski drying room
  • Lockers
  • Changing rooms
  • Outdoor patio area
  • Live music
  • Laundry facilities
  • Vending machines (beer & soft drinks)
  • Marillen Restaurant & Bar
  • Cosy fireplace
  • International wine list
  • Homemade cakes
  • Cheese fondue
  • German beers on tap
  • Homemade mulled wine

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In : 04:00 PM

Check-Out : 10:00 AM

Property and Cancellation Policies :


Cancellation Charges I
 All cancellations must be made in writing and confirmed by HHG/Phoenix.
  • If cancelled within 7 days of deposit payment - No Charge (Full Refund)
  • If cancelled 61 days or more prior to arrival date - 20% Charge
  • If cancelled within 60 days of arrival date - 100% Charge (No Refund)

Travel Insurance I We strongly recommend that you arrange travel insurance to cover any cancellation costs in the event of unforeseen circumstances.