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Payment Method

It is the responsibility of the guest to include all transfer fees and charges to ensure that the hotel receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
International / Domestic Bank Transfer I To secure a booking, a 20% deposit is required within 7 days of confirmation and the final balance will be due 60 days prior to check-in date. You will receive an invoice by return email upon completion of your reservation. Please be advised we only accept payments in JPY. Remittance fees associated with transferring funds will be incurred and is the responsibility of the sender.
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Property Information

With excellent South-facing views toward the Sakka slope, these newly built, compact yet fully equipped Solar Chalets are ideal for smaller groups and families looking for the ultimate winter escape in an elevated part of the beautiful Wadano Forest. With ski lifts, onsens and nightlife all in walking distance to your Chalet, you'll always feel at one with the village while also enjoying your privacy up the hill with gorgeous views of the Happo One mountain.


Address 1: 4860 Hokujo, Wadano, Kitaazumi-gun

Address 2: Hakuba-mura,

City: Wadano - Nagano

Postal Code: 399-9301

Contact Name: Lily Kitano

Phone: +81 (0)261 85-2466

Email: info@hakubahotelgroup.com

Amenities
  • Audio / Visual equipment rental
  • Baggage storage
  • Concierge desk
  • Complimentary pick up/drop off upon arrival & departure
  • Bilingual assitance
  • Village information
  • Ski storage area
  • Parking

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 04:00 PM

Check-Out: 10:00 AM

Property and Cancellation Policies:

Cancellation Charges I All cancellations must be made in writing and confirmed by HHG/Phoenix.
  • If cancelled within 7 days of deposit payment - No Charge (Full Refund)
  • If cancelled 61 days or more prior to arrival date - 20% Charge
  • If cancelled within 60 days of arrival date - 100% Charge (No Refund)
Travel Insurance I We strongly recommend that you arrange travel insurance to cover any cancellation costs in the event of unforeseen circumstances.